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Quonquont Farm
Position Description

Busser
Reports to: Event Manager
Hours: Part-time, non-exempt, seasonal
Function: Responsible for maintaining a welcoming and friendly environment for events guests by greeting and directing patrons, clearing tables, restocking supplies, and providing logistical support for events.

Quonquont’s Guiding Principles

Our Mission: At Quonquont Farm, we are dedicated to stewarding our land, connecting our community to healthy food, and making every guest the center of celebration.

Our Core Values: Community, Professionalism, Optimism, Creativity, and Teamwork

Responsibilities:

Customer Care

  • Represents Quonquont Farm to customers.
  • Delivers a consistently high level of service to each client.
  • Greets and directs customers upon arrival to events.

Bussing and Logistics

  • Prepares event space for patrons by cleaning and clothing tables, setting decorations, and putting out glassware.
  • During events, maintains table settings by removing empty glassware, refilling water glasses, being alert to spills, and attending to patrons’ special needs.
  • Supports bartenders by setting-up and replenishing indoor and outdoor bars,garnish trays, trash container liners, and bus stations.
  • Stocks all necessary supplies prior to the beginning of service.
  • Maintains an organized and sanitary bussing station in accordance with Quonquont guidelines as well as health department regulations.
  • Complies with all food and beverage regulations.

Other Responsibilities:

  • Keeps bathrooms clean and well stocked.
  • Closes event facility by cleaning chairs and tables, removing table linens,sweeping floors, and sorting and removing trash and recyclables.
  • Picks up or re-sets ceremony chairs.
  • Assures the safety of the Quonquont workplace and monitors safety for staff and customers.
  • Complies with Quonquont personnel policies.
  • Represents Quonquont Farm in a professional and courteous manner at alltimes.
  • Provides quality service to all customers and visitors.
  • Attends and participates in appropriate meetings.
  • Performs other duties as assigned.Position Requirements:

Experience:

  • Prior experience not required.

Skills and Traits:

  • Must be at least 16 years of age.
  • Must agree with and be committed to the mission, values, and policies ofQuonquont Farm.
  • Must be energetic, team-oriented, organized, and attentive to detail.
  • Must be efficient and have good time management skills.
  • Must be positive, flexible, and able to handle difficult situations with diplomacy and discretion.

Mental, Physical, and Communication Demands:

  • Must be available to work when and where needed by the business. Must be willing to work irregular hours, evenings, weekends, and holidays.
  • Requires reliable attendance.
  • Requires working under pressure with a public audience.
  • Requires standing or walking for up to four hours without break.
  • Requires interacting with people in a pleasant, courteous, and professionalmanner.
  • While performing this job, the employee will regularly be required to use hands and arms to reach and grasp to hold products, supplies, and tools; to talk and speak clearly to customers and co-workers; and to hear questions and requests.
  • This job requires a great deal of standing, walking, kneeling, bending, crouching,and general mobility throughout the day. It includes the ability to lift, carry, and push items weighing up to 25 pounds regularly throughout the workday.
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